Return Policy

Freight handling

• Mainland China: For products that meet the warranty conditions, the customer pays the shipping fee to be shipped to Hobbywing Technology, and Hobbywing Technology pays the shipping fee to return the product to the customer after repair.
• Areas outside mainland China: Regardless of whether it is under warranty or not, the return shipping fee is borne by the customer. Please contact your local dealer as much as possible to return the product to the factory for centralized repairs to save expensive express delivery and bank processing fees.
• If the customer needs our company to upgrade the software on his or her behalf, the customer will bear all the round-trip shipping costs.

Note: When sending repair products back, users should choose a regular express delivery company (overseas customers can choose DHL, FedEx or UPS express delivery). After sending, please contact our after-sales department to facilitate timely receipt and processing.